At Bestsellerfinding, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help. Please review our refund policy below:
1. Eligibility for Refunds
- Returns: You may return most new, unused items within 30 days of delivery for a full refund. Items must be in their original condition with tags attached.
- Non-Returnable Items: Some items cannot be returned, such as:
- Gift cards
- Final sale items
- Customized or personalized products
2. Return Process
- To initiate a return: Please contact our customer service team at [email protected] within 30 days of receiving your order.
- Return shipping: Customers are responsible for the cost of return shipping unless the item was damaged or incorrect.
- Condition of items: Please ensure the returned items are unused and in the same condition as when you received them. Items that are damaged, worn, or altered will not be eligible for a refund.
3. Refunds
- Processing Time: Once your return is received, we will inspect the items and process your refund. Refunds will be credited to the original payment method within 7-10 business days.
- Shipping Costs: Original shipping charges are non-refundable. If your item was received in a damaged or incorrect state, we will cover the return shipping cost.
4. Exchanges
- If you would like to exchange an item, please contact our customer service team. Exchanges are subject to product availability.
5. Damaged or Incorrect Items
- If your item was damaged during shipping or if you received an incorrect item, please contact us immediately, and we will assist you with a return and send you a replacement free of charge.
6. Contact Us
For any questions regarding returns or refunds, please contact us at:
- Email: [email protected]
Thank you for shopping with Bestsellerfinding! We appreciate your business and aim to ensure you are happy with your purchase.